Terms of Service

Effective Date: April 26, 2026  |  Last Updated: April 26, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Punch Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzasspunchs.click (the "Site") and all related services, features, content, and functionality offered by us (collectively, the "Services").

By visiting our website, creating an account, placing an order, or otherwise interacting with any part of our digital or physical services, you represent and warrant that:

• You are at least eighteen (18) years of age, or if you are under 18 years of age, you have obtained verifiable parental or legal guardian consent to use our Services;
• You have the legal capacity and authority to enter into this Agreement;
• You will comply with all applicable local, state, and federal laws and regulations while using our Services;
• The information you provide to us is accurate, current, and complete.

Your continued use of the Site following any modifications to these Terms constitutes acceptance of those modifications. We recommend you review these Terms periodically to remain informed of any changes.

2. Description of Services

Punch Pizza is a food service business operating in the United States. We provide customers with the ability to:

• Browse our menu offerings online, including pizzas, appetizers, beverages, desserts, and other food and beverage items;
• Place online orders for pickup and/or delivery, subject to availability and geographic coverage;
• Create and manage a personal customer account for streamlined ordering;
• Access promotional offers, loyalty programs, or discount codes where applicable;
• Contact our customer service team for inquiries, feedback, or support;
• Access content, including but not limited to recipes, blog posts, nutritional information, and other informational material published on our Site.

All food and beverage items are subject to availability. Menu items, prices, ingredients, and nutritional values may change without prior notice. We make reasonable efforts to keep our online menu accurate, but we do not warrant that all descriptions, prices, or availability listed on the Site are complete, current, or error-free at all times.

Delivery services, where offered, may be provided directly by Punch Pizza or through third-party delivery partners. In the event of third-party delivery, additional terms and conditions from such third parties may apply.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a condition of your use of our Services, you agree to:

• Provide accurate, truthful, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account credentials, including your username and password;
• Notify us promptly at [email protected] if you suspect unauthorized access to your account;
• Use the Site and Services only for lawful purposes and in a manner consistent with these Terms;
• Comply with all applicable federal, state, and local laws and regulations, including those governing online commerce and consumer protection;
• Respect the intellectual property rights of Punch Pizza and third parties;
• Treat our staff and other users with respect and courtesy.

3.2 Prohibited Activities

You expressly agree that you will NOT engage in any of the following activities:

• Use the Site or Services for any fraudulent, illegal, or unauthorized purpose;
• Submit false, misleading, or inaccurate information in connection with any order, account registration, or communication with us;
• Attempt to gain unauthorized access to our systems, servers, databases, or any other restricted areas of our Site;
• Use automated tools, bots, scrapers, crawlers, or similar technologies to extract data from the Site without our express written consent;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our website or any proprietary technology;
• Interfere with, disrupt, or overburden the proper functioning of our Site, servers, or networks;
• Upload or transmit viruses, malware, or any other malicious code that may harm our systems or the systems of other users;
• Impersonate any person or entity, including Punch Pizza representatives, or falsely state or misrepresent your affiliation with any person or entity;
• Harvest, collect, or store personal data of other users without their consent;
• Post, transmit, or otherwise make available any content that is defamatory, obscene, offensive, hateful, or discriminatory;
• Use the Site to send unsolicited commercial communications (spam);
• Resell, distribute, or commercially exploit the Services without our prior written authorization;
• Circumvent or attempt to circumvent any content protection, digital rights management, or security feature on our Site;
• Engage in any activity that could expose Punch Pizza to legal liability or reputational harm.

We reserve the right to investigate and take appropriate legal action against any user who violates these prohibitions, including, without limitation, suspending or terminating accounts and reporting such conduct to law enforcement authorities.

4. Account Registration and Security

To access certain features of our Services, you may be required to register for a user account. When creating an account, you agree to provide accurate and complete information and to keep this information updated. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

Punch Pizza will not be liable for any loss or damage arising from your failure to maintain the security of your account. You agree to immediately notify us of any unauthorized use of your account by contacting us at [email protected]. We reserve the right to suspend or terminate your account at our sole discretion if we determine that your account has been compromised or is being used in violation of these Terms.

5. Ordering, Payment, and Pricing

5.1 Order Placement

When you place an order through our website, you are making an offer to purchase food and/or beverages subject to these Terms. We reserve the right to accept or reject your order at our discretion. An order confirmation sent to your email address constitutes our acceptance of your order, provided that it is subject to availability of the ordered items.

Punch Pizza reserves the right to cancel any order at any time for reasons including, but not limited to: item unavailability, pricing errors, suspicion of fraud, or inability to complete delivery to your address.

5.2 Pricing

All prices displayed on our website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices may change at any time without prior notice. We make every effort to ensure that prices displayed on the Site are accurate; however, in the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund.

5.3 Payment

We accept various payment methods as indicated on our checkout page, which may include major credit and debit cards, digital wallets, and other electronic payment methods. By submitting your payment information, you represent and warrant that you are authorized to use the payment method provided and that you authorize Punch Pizza to charge the applicable fees to that payment method.

All payments are processed through secure third-party payment processors. We do not store your full credit card information on our servers. Payment processors may maintain their own terms and privacy practices, which are separate from ours.

5.4 Refunds and Cancellations

Our refund and cancellation policies are subject to the specific circumstances of each order. If you believe you are entitled to a refund due to an incorrect order, food quality issue, or non-delivery, please contact us at [email protected] within twenty-four (24) hours of your order. We will evaluate each request on a case-by-case basis and issue refunds at our sole discretion, in compliance with applicable consumer protection laws under the Federal Trade Commission Act (FTC Act) and applicable state consumer protection statutes.

6. Intellectual Property Rights

All content available on or through the Site, including but not limited to text, graphics, logos, photographs, images, audio clips, video clips, digital downloads, data compilations, software, and the compilation thereof (collectively, "Content"), is the exclusive property of Punch Pizza or its content suppliers and is protected by applicable United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Punch Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Punch Pizza or its affiliates. You may not use such marks without prior written permission from us. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use only. This license does not include the right to:

• Copy, reproduce, modify, or create derivative works based upon the Content;
• Distribute, publicly display, publicly perform, or otherwise exploit any Content;
• Commercially use any Content without our express written consent;
• Remove or alter any copyright, trademark, or other proprietary notices embedded in the Content.

Any unauthorized use of the Content terminates the license granted herein and may violate applicable copyright, trademark, and other laws. We reserve all rights not expressly granted in these Terms.

7. User-Generated Content

To the extent our Site permits you to submit reviews, comments, feedback, photos, or other user-generated content ("UGC"), you grant Punch Pizza a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such UGC in any media formats and channels.

You represent and warrant that your UGC does not violate the rights of any third party, including intellectual property rights or privacy rights, and that you have all necessary rights to grant the foregoing license. We reserve the right to remove any UGC that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.

8. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or platforms that are not owned or controlled by Punch Pizza. Such links are provided solely for your convenience and do not constitute an endorsement by Punch Pizza of the linked website or its content. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We encourage you to read the terms of service and privacy policies of any third-party websites or services you visit. Your interactions with third-party websites or services are governed solely by the terms and policies of those third parties.

9. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PUNCH PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
• WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR CURRENCY OF ANY INFORMATION OR CONTENT ON THE SITE;
• WARRANTIES THAT DEFECTS, IF ANY, WILL BE CORRECTED;
• WARRANTIES THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of certain warranties. To the extent that such exclusions are not permitted under applicable law, some of the above exclusions may not apply to you. Nothing in these Terms shall affect your rights as a consumer under applicable United States law, including the FTC Act and any applicable state consumer protection statutes.

Punch Pizza does not warrant or make any representations regarding the suitability, safety, or accuracy of food items for individuals with specific dietary restrictions, food allergies, or medical conditions. It is the customer's responsibility to review ingredient and allergen information and consult a qualified health professional if necessary. We provide allergen information to the best of our ability, but we cannot guarantee that cross-contamination will not occur in our kitchen environment.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PUNCH PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• LOSS OF USE OF THE SITE OR SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE;
• ANY OTHER MATTER RELATING TO THE SITE OR SERVICES;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL PUNCH PIZZA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE AND SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PUNCH PIZZA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF THE REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify, and hold harmless Punch Pizza, its affiliates, officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of or access to the Site or Services;
• Your User-Generated Content;
• Your violation of any third-party rights, including without limitation any intellectual property rights, privacy rights, or proprietary rights;
• Your violation of any applicable laws, rules, or regulations;
• Any misrepresentation made by you.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case you agree to cooperate with our defense of such claim. You agree not to settle any such matter without our prior written consent.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to these Terms, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the applicable state laws of the state in which Punch Pizza operates, without giving effect to any choice or conflict of law provision or rule.

Any legal action or proceeding arising under or related to these Terms that is not subject to arbitration as provided herein shall be brought exclusively in the federal or state courts located in the United States, and you irrevocably consent to the personal jurisdiction and venue of such courts. You waive any objection to the laying of venue of any such proceeding in such courts and waive any objection that such courts are an inconvenient forum.

This Agreement is subject to the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45 et seq., and other applicable federal and state consumer protection laws. To the extent you are a California resident, additional rights may be afforded to you under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the California Consumer Legal Remedies Act (CLRA).

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first attempt to resolve any dispute informally by contacting Punch Pizza at [email protected] and providing a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute within thirty (30) days of receipt of your written notice. If the dispute is not resolved within this period, either party may proceed to formal dispute resolution as provided below.

13.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. EXCEPT AS SET FORTH BELOW, YOU AND PUNCH PIZZA AGREE THAT ALL DISPUTES, CONTROVERSIES, OR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH THEREOF, OR YOUR USE OF THE SITE OR SERVICES, SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN IN COURT.

The arbitration shall be administered by the American Arbitration Association ("AAA") pursuant to its Consumer Arbitration Rules then in effect, which are available at www.adr.org. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of these Terms, including the formation or validity of this arbitration agreement.

The arbitration shall be conducted in English and the award rendered by the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND PUNCH PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Punch Pizza expressly agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.4 Exceptions to Arbitration

Notwithstanding the above, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction. Either party may also seek emergency injunctive relief before a court of competent jurisdiction to prevent irreparable harm, pending the completion of arbitration.

14. Term and Termination

These Terms are effective as of the date first listed above and shall remain in full force and effect until terminated as provided herein.

You may terminate these Terms at any time by discontinuing your use of the Site and Services and, if applicable, by closing your account.

Punch Pizza reserves the right, in its sole discretion, to suspend or terminate your access to the Site and Services, with or without notice and with or without cause, including but not limited to:

• Violation of any provision of these Terms;
• Conduct that we believe is harmful to other users, third parties, or our business interests;
• Requests from law enforcement or other government agencies;
• Unexpected technical or security issues;
• Prolonged inactivity of your account;
• Non-payment of fees or charges owed to us.

Upon termination for any reason, your right to use the Site and Services will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 6 (Intellectual Property Rights), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law), 13 (Dispute Resolution), and 17 (Severability).

15. Changes to Terms

Punch Pizza reserves the right to modify, update, or replace these Terms at any time at our sole discretion. When we make material changes to these Terms, we will notify you by:

• Posting the updated Terms on this page with a new "Last Updated" date;
• Sending an email notification to the address associated with your account (if applicable); and/or
• Providing a prominent notice on our Site.

Your continued use of the Site or Services following the posting of revised Terms constitutes your acceptance of those revised Terms. If you do not agree with the updated Terms, you must immediately discontinue your use of the Site and Services.

We encourage you to review these Terms regularly. It is your responsibility to check for updates. Changes to these Terms will not apply retroactively and will only become effective upon the date they are posted, unless otherwise indicated.

16. Electronic Communications

By using our Site and Services or communicating with us by electronic means, you consent to receive communications from us electronically. We may communicate with you by email or by posting notices on our Site. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect.

The failure of Punch Pizza to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver by Punch Pizza of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by Punch Pizza on the Site, constitute the entire agreement between you and Punch Pizza with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Site and Services. No oral or written information or advice given by Punch Pizza, its agents, or employees shall create a warranty or in any way increase the scope of these Terms.

19. Force Majeure

Punch Pizza shall not be liable for any failure or delay in performance under these Terms that is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government actions or regulations, labor disputes, power outages, internet service interruptions, cyberattacks, riots, civil unrest, terrorism, or any other event beyond our reasonable control. In the event of such circumstances, our obligations under these Terms shall be suspended for the duration of the force majeure event, and we will use commercially reasonable efforts to resume normal operations as soon as practicable.

20. Assignment

You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms without our prior written consent. Punch Pizza may assign, transfer, or delegate any of our rights and obligations under these Terms without restriction and without notice to you, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of our assets. Any purported assignment in violation of this section shall be null and void.

21. Accessibility

Punch Pizza is committed to ensuring that our website is accessible to individuals with disabilities, in compliance with the Americans with Disabilities Act (ADA) and applicable accessibility standards. If you experience any difficulty accessing our website or any of its features, please contact us at [email protected] and we will make reasonable accommodations to assist you.

22. Privacy Policy

Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. By using our Site and Services, you consent to the collection and use of your information as described in our Privacy Policy. To the extent you are a California resident, our Privacy Policy also includes required disclosures under the CCPA/CPRA.

23. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to contact us for any reason related to your use of our Site or Services, please reach out to us using the following contact details:

We will make every reasonable effort to respond to your inquiry in a timely manner. For formal legal notices, please send correspondence to our email address listed above and clearly indicate "Legal Notice" in the subject line of your message.

These Terms of Service were last updated on April 26, 2026, and are effective as of that date.